Request account deletion
To delete your Kas Varo account and associated app data, email us from the same email address that is registered in the app. Use the subject "Account deletion request".
Email deletion requestWhat to include
- The email must be sent from the email address registered to your Kas Varo account.
- Include your full name if it is shown in the app.
- Do not send passwords, payment card numbers, verification codes, or other sensitive secrets.
Processing time
We will review and process valid deletion requests within 7 days. We may contact you if we need to verify that the request belongs to the account owner.
What gets deleted
Account deletion removes your Kas Varo account and associated app data. Some limited data may be retained only where needed for security, fraud prevention, unresolved payments or disputes, legal obligations, or regulatory compliance.
App access is not required
You can request deletion from this page even if you have uninstalled the app or cannot access your account in the app.